COVID-19 update - 23rd March 2020

Covid-19

We’re all in this together

As we all try to adjust to the unprecedented times we are facing, we at GeigerBTC are trying our very best to respond to the fast-changing environment while staying committed to our purpose.

It’s business as usual at GeigerBTC and we would like to reassure you that we are confident that COVID-19 will not significantly affect our business. With the collective experience, training and skills across our team, we hope to continue to provide the high levels of service and quality our customers and partners have become accustomed to.

Sadly, we are seeing many events around the world being cancelled, and the widespread impact of the virus is reaching all industries. Please do keep talking to us about your changing circumstances and your concerns, and together we will try and find the best solution for you and your business.

Our Distribution Centre in Hayes remains fully operational and dedicated to fulfilling orders and servicing our webshop clients. Our plan is to keep this facility open for as long as we are able to.

With regards to our supply chain, we are confident that our widespread supply chain can continue to fulfil all orders and meet with our clients’ high expectations and deadlines, however we are advising all our clients to plan ahead to minimise risk. We will, of course, notify clients immediately of any disruption to supply and orders as early as we can, and we will proactively find alternative solutions should this situation arise.

We are 100% committed to providing the safest working environments for our employees and we are fully adhering to the ongoing guidance from the UK Government. To this end, we have taken the following measures:

  • We have seamlessly moved a large proportion of our employees to work from home. Our systems and processes are fully set up to function through remote use, bringing absolutely no disruptions to our day to day business.
  • We are encouraging regular staff contact by video conferencing, particularly using Teams, to keep connected and in turn, enhance our employees’ well-being.
  • Meetings with our clients are now being conducted on the telephone.
  • All meetings with external suppliers and partners due to take place at one of our three UK locations have been temporarily postponed or moved to a video conferencing format.
  • Any members of our team returning from overseas trips are required to self-isolate for 7 days in line with Government guidance.
  • In our offices, we are practicing physical distancing by maintaining a 6-foot distance from others.
  • Hand sanitisers have been placed throughout our offices and we are continually sharing advice and information regarding best health practices with our team.

Thank you for continuing to work with us.

We will continue to assist, service and inspire.

Stay healthy and safe.

#GeigerBTCteam